Responsibilities of local authorities and non-governmental organisations in informing citizens on how to act in response to a disaster

National and local authorities and non-governmental organizations (NGOs) were further identified by Romanian (see source document for full description of research carried out amongst residents in Bucharest) as being at least partially responsible for providing information and education to citizens in how to act in response to a disaster.

Cultural Factors: Attitudes toward authorities

Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards

Disaster Phases: Response

Types of Actors Concerned: Local authorities, Government, NGOs

Recommendations:

• Develop guidelines for disaster practitioners that take into consideration the different needs of and approaches to different ethnical groups
• Social media can be a useful alternative communication channel in all stages of disaster management
• Use cultural factors to improve the effectiveness of disaster communication