Use of social media to submit information to the authorities in a disaster situation

71% of respondents (see source document for a full description of the study) indicated it as likely or very likely that they would use social media to submit information about disasters to the authorities

Cultural Factors: Attitudes toward authorities

Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards

Disaster Phases: Response

Types of Actors Concerned: Local authorities, Media

Recommendations:

• Social media can be a useful alternative communication channel in all stages of disaster management
• Use cultural factors to improve the effectiveness of disaster communication