Source
Relationship between perceived effectiveness and trustworthiness of authorities
30.09.2018
There are, generally, strong relationships between the perceived effectiveness and the felt trustworthiness of a specific authority, i.e. if participating citizens perceived, e.g., the effectiveness of the fire brigade to be high, they would also indicate a high level of trust in the fire brigade. Likewise, a lower level of perceived effectiveness of the local police is strongly related to a lower level of trust in the local police. However, there are no strong links regarding trust and/or perceived effectiveness between the different authorities.
Applicable to:
Cultural Factors: Attitudes toward authorities
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Disaster Phases: Prevention, Preparedness, Response
Types of Actors Concerned: National civil protection body, Local authorities, Government, Red Cross, NGOs, Military, Law enforcement agencies, Healthcare and emergency services
Recommendations: