Source
30.09.2018
Interestingly, the generally low trust in the media in disaster situations cannot simply be transferred to trust in social media messages. Here, the data reveal a considerable difference between the respective information source: whereas 64% of the participants indicated that they trust (or trust a lot) messages from local authorities (and only 5% distrust or distrust a lot), only 22% answered that they trust (or trust a lot) messages from other private social media users, without any significant difference in the responses between gender and age groups.
Applicable to:
Cultural Factors: Communication, Attitudes toward the media, Attitudes toward authorities
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Disaster Phases: Preparedness, Response, Recovery
Types of Actors Concerned: National civil protection body, Local authorities, Media
Recommendations: