Perceptions of technology

Information technology has transformed the way in which DMAs and citizens work with each other. Perceptions of technologies relating to early warning systems and decision-making, for example, vary for a variety of reasons, including organisational culture and personal cultural beliefs, and can affect their adoption and efficiency.

Cultural Factors: Customs/traditions/rituals, Worldviews, Communication

Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards

Disaster Phases: Response

Types of Actors Concerned: National civil protection body, Local authorities, Non-active citizens, Government, Red Cross, NGOs, Military, Law enforcement agencies, Healthcare and emergency services, European Civil Protection Mechanism, UN and other international organisations

Recommendations:

• The use of new technologies (e.g. Bluetooth) can improve communication strategies in disaster management situations
• Use cultural factors to improve the effectiveness of disaster communication